Adding a Bcc to outbound emails

To Blind Carbon Copy (BCC) someone in on your Retreva email responses, Click on “My Account” and select “Set BCC Addresses”.  From here you can decide if you would like to BCC someone on all of your responses, or just meetings, follow-ups, cycle, remove or inactive.  You are also able to assign different email addresses to receive each disposition.

This is helpful to bring conversations into intelligent email routing for CRM documentation or for keeping team members or managers up to date on certain types of conversations.

Need Help?