How Express Employment Professionals uses Retreva to find clients and put associates to work
A partnership approaching its tenth year, keeping participating Express offices visible to prospective clients while helping work-ready associates get matched to open positions
The Problem
Staffing runs two pipelines at once. An Express office needs companies with open positions, and it needs qualified people ready to fill them. Keeping both full takes steady, long-term contact, and the daily demands of running a staffing office leave very little room for it.
The result is familiar to anyone who has run one. Prospective clients with no opening this month go unworked, because there is nothing to talk about yet. Past clients go quiet, and nobody has time to circle back. Associates who were placed before, and who might well be available again, are hard to track down and harder to keep engaged until the right job comes along.
The Retreva Solution
Retreva built a long-term sales prospecting process that runs on both sides of the Express business.
On the client side, Retreva keeps participating Express offices in front of prospective companies, reconnects them with inactive and past clients, and keeps the contact going well after the first conversation. Because outreach content continues over time, an office stays visible until a company actually has a staffing need, instead of only when the timing happens to line up.
On the associate side, Retreva developed a custom Express-branded form that associates complete to share their skills, availability, location, and job preferences. That information drives automated follow-up, flags who is ready to be put to work now, and keeps everyone else engaged until the right opportunity opens up. Records can be tagged by skill and by open position, so an office can match people to jobs from what it already has on hand.
The outreach is AI-assisted and managed by the Retreva team, which is why it reads like a note from the local office rather than a marketing blast. Day to day, an Express office loads its contacts, works the sales opportunities that come back, and follows up with the associates Retreva surfaces as available.
Results for Express Employment Professionals
The clearest result is the length of the relationship. Express and Retreva have worked together for nearly ten years, across a brand that now spans more than 870 franchise locations in five countries.
Individual Express offices manage and report their own results, so there is no single consolidated figure for meetings, closes, or revenue across the system. What the process produces is visible in the day to day instead: new client conversations, reactivated past clients, additional job orders, and associates matched to open positions, including opportunities that convert months or even years after the first outreach.
Company Background
“Staffing is two jobs at once. You are looking for companies with openings, and you are looking for people who are ready to fill them, and both sides take constant follow-up. Retreva keeps that running in the background for our offices, on both sides at the same time. It is the closest thing we have to an extra sales assistant on the team.”
- Express Employment Professionals
Get Started with Retreva
I’m Ready to Sign Up.
Great! You’ll be the top dog almost faster than you can say, “Retreva, fetch my contacts.” Using Retreva means no contracts, cancel any time and complete support.
I want to watch the Demo video.
Watch our short explanation of how Retreva works. We know you’ll love it once you see it.